I waited for over 10 minutes and a mechanic never came. Had to get a Fire personnel with a handy repair kit to come fix my vehicle. Obviously people are not using the mechanic job as intended, and none are responding to tows. One mechanic told me that he was "busy and wait in line". If I used that logic every time I didn't want to respond to a 911 call, my butt would be on the burner. Should not be any different for a mechanic.